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Restaurant Hostess

Pistachio Foods Limited · Lagos

🇬🇧 English

Job description

About the role

We are looking for a friendly and professional Restaurant Hostess to be the first point of contact for guests at our Lagos location. You will manage the flow of diners, handle reservations, and ensure a welcoming atmosphere that encourages repeat visits.

Key responsibilities

  • Greet and welcome guests in a courteous manner.
  • Manage reservations, walk‑ins, and waiting lists efficiently.
  • Escort guests to their tables and provide menus.
  • Coordinate seating arrangements to maximise capacity and service flow.
  • Answer phone calls and respond to guest inquiries professionally.
  • Communicate table availability and guest needs to servers and management.
  • Monitor the dining area to ensure guest comfort and satisfaction.
  • Maintain cleanliness and organisation of the reception and waiting areas.
  • Handle guest complaints promptly and escalate when necessary.
  • Thank guests on departure and invite them to return.

Required profile

  • Minimum qualification: Diploma.
  • At least 2 years of experience in a similar front‑of‑house role.

Required skills

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    Published 1 week ago

    Expires 1 month from now

    20 views · 0 interested

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    Pistachio Foods Limited

    Lagos