Manager, Field Operations, MLE, West & Central Africa

About the role

Evidence Action is a global health NGO delivering data-driven interventions across 9 countries. The Manager, Field Operations supports all monitoring, evaluation and learning (MLE) field operations for its programs in the West and Central Africa sub-region (Nigeria, Liberia and Cameroon). The role oversees program research and learning, coordinates MLE support, leads the development and review of monitoring plans, and manages systems so that data quality meets a high standard. It is a one-year contract position.

Key responsibilities

• Improve and streamline MLE activities, adopt the most cost-effective approach, and track and interpret MLE results to support data-driven decisions.
• Coordinate MLE support for state and national partners and government stakeholders, and conduct site visits to ensure activities fit the local context.
• Establish and manage strategic partnerships with M&E vendors, oversee vendor sourcing, budget, timelines and deliverables.
• Support research and learning projects, including survey design, piloting, data collection, cleaning, analysis and reporting.
• Manage country teams and resources for quantitative and qualitative data collection, and develop logistical tools, standards and best practices for field teams.
• Lead the development and maintenance of databases for tracking program information.
• Manage annual MLE work plans and budgets, oversee expenditures, and coordinate recruitment and onboarding of MLE staff.
• Identify capacity-building needs, establish reporting templates and timelines, and support the development of MLE best practices.
• Contribute to newsletters and publications, and submit weekly activity progress reports.

Required profile

• Master's degree in a relevant field with a strong background in public health, development economics and statistics.
• 7+ years of experience in M&E programs in the West and Central Africa region, particularly Nigeria, Liberia and Cameroon.
• At least 4 years of hands-on experience managing and working with large teams to implement data collection protocols.
• Demonstrated experience working with teams across countries to run surveys and support program implementation.
• Fluency in writing and speaking French and English; French speakers are encouraged to apply.
• Willingness to travel on short notice and to work with colleagues across time zones.

Required skills

• Proficiency in electronic data collection platforms, specifically the survey platform CTO.
• Excellent communication and interpersonal skills.

What we offer

• Private health insurance.
• Pension plan.
• Paid time off.
• Training and development.
• Performance bonus.