Import Export Coordinator

About the role

Doorade is a financial technology platform that helps businesses take part in international trade more efficiently, offering tools for supplier payment management, multi-currency financial management and FX exposure monitoring. The Import Export Coordinator manages and monitors day-to-day import and export activities for clients using the platform. This is a full-time hybrid role based in Lagos, with on-site collaboration and some work-from-home flexibility.

Key responsibilities

• Prepare and review export documentation and coordinate shipment schedules.
• Ensure compliance with trade and customs regulations.
• Track import and export processes and liaise with logistics providers.
• Work with internal teams to resolve operational issues.
• Provide customer service to business clients, answering questions about transaction status, documentation requirements and platform features.
• Maintain accurate records and generate regular reports on trade activities.

Required profile

• Skills in export documentation and export processes, and in import-export coordination and import operations.
• Strong customer service skills to support business clients and maintain professional relationships.
• Relevant experience in international trade, logistics, supply chain or financial technology platforms is beneficial.
• Attention to detail, organisational skills and the ability to handle multiple transactions and deadlines.
• Good analytical and numeracy skills for working with trade data, costs and multi-currency financial information.
• Effective written and verbal communication in a collaborative, multicultural environment.

Required skills

• Proficiency with digital tools and spreadsheets.
• Familiarity with trade compliance and customs regulations is an advantage.