Front Desk Officer

About the role

The Front Desk Officer will be the first point of contact for visitors, clients and partners, ensuring a professional and welcoming experience while supporting daily office operations.

Key responsibilities

• Welcome and attend to visitors, clients, and partners professionally.
• Manage incoming calls, emails, and walk‑in enquiries, directing them appropriately.
• Maintain visitor records and coordinate appointments and meeting‑room bookings.
• Receive and distribute incoming and outgoing correspondence.
• Keep the reception area clean, organized, and presentable.
• Assist with opening and closing the office and ensure the reception area is ready for daily operations.
• Monitor basic office supply needs and notify the Admin Officer when replenishment is required.
• Provide general administrative support to the Admin Officer as assigned.
• Assist with meetings, office activities, and other routine tasks when required.

Required profile

• Minimum OND qualification.
• 1–2 years experience in front‑desk, reception, or customer service.
• Excellent communication and interpersonal skills.
• Professional, courteous, and presentable appearance.
• Good organisational and time‑management abilities.
• Reliable, punctual, attentive to detail, and willing to learn.

Required skills

• Proficiency in Microsoft Office.
• Proficiency in Google Workspace.