Head of Client & Strategy

About the role

Bmo Talent Consults is hiring a Head of Client & Strategy in Lagos (Marina) for a full-time position. The role leads client relationships, marketing strategy and campaign execution, and provides strategic direction to client service, account management and strategy teams.

Key responsibilities

• Build long-term relationships with key clients, act as the main point of contact for strategic discussions and major account decisions, and turn client feedback into improvements
• Develop integrated marketing and communication strategies, brand positioning, audience segmentation, messaging and campaign plans, supported by market research and competitor analysis
• Oversee integrated campaigns across digital marketing, social media, content, advertising, experiential marketing and other brand channels, ensuring briefs, timelines, budgets and success metrics are clear
• Review campaign concepts, proposals and strategic recommendations before they go to clients, and monitor performance against data and client feedback
• Lead client service, account management and strategy personnel, coordinate with creative, digital, content and production teams, and set clear expectations and performance standards
• Identify growth opportunities in existing accounts and support new business pitches, proposals and account plans
• Monitor project budgets and scope changes to protect profitability, and prepare strategic reports and KPI tracking for clients and management

Required profile

• A minimum of 5 years of experience
• A minimum of a degree in a related field