Waiter/Waitress – Hotel & Restaurant Service

About the role

We are looking for a friendly and professional Waiter/Waitress to join our team at Teestone Hotel and Apartment in Lagos. You will be responsible for delivering high‑quality food and beverage service to our guests in a fast‑paced hospitality environment.

Key responsibilities

• Greet guests warmly, manage seating, and present menus.
• Take accurate food and drink orders and relay them promptly to the kitchen.
• Serve meals and beverages efficiently while maintaining professional demeanor.
• Check on guests during their meals to ensure satisfaction and address any concerns.
• Process bills and handle payments accurately.
• Set up and clear tables before and after service, keeping the dining area tidy.
• Maintain cleanliness of service stations and equipment, adhering to food safety and hygiene standards.
• Assist with banquet, conference, and special‑event services as needed.
• Collaborate with kitchen and restaurant staff to ensure smooth operations.
• Report guest complaints, incidents, or maintenance issues to the supervisor.

Required profile

• Minimum SSCE/OND or equivalent qualification.
• Previous experience in a hotel, restaurant, or hospitality setting is an advantage.
• Excellent communication and interpersonal skills.
• Strong customer‑service orientation and professional appearance.
• Ability to work flexible shifts, including weekends and holidays.
• Capability to thrive in a fast‑paced environment.
• Basic knowledge of food and beverage service procedures.

Required skills