UX Researcher

About the role

We are looking for a curious UX Researcher to join Moniepoint’s product team. You will work alongside senior researchers to uncover why users behave the way they do, helping shape simple and helpful financial products for the Nigerian market.

Key responsibilities

• Assist in planning and executing qualitative and quantitative research studies, including interviews and surveys.
• Manage research logistics, recruit participants and schedule sessions.
• Facilitate interview and usability testing sessions, capturing key insights.
• Transform raw data into clear reports, journey maps, personas and other research artifacts.
• Maintain and organize the research repository for company‑wide access.
• Collaborate with designers and product managers to embed research throughout the product lifecycle.
• Stay updated on emerging UX tools and methods, sharing knowledge with the team.

Required profile

• 2–3 years of experience in UX research, market research, or a related field.
• Solid understanding of basic research methods, such as surveys and deep‑dive interviews.
• Strong analytical thinking with the ability to identify patterns in data.
• Interest in fintech and how digital products impact lives in Africa.
• Experience in fast‑paced or startup environments is a plus.

Required skills

• Proficiency with digital research tools such as Maze, Typeform, or Google Forms.