Restaurant Supervisor

About the role

The Restaurant Supervisor will oversee daily operations at Pistachio Foods Limited's restaurant in Lagos, ensuring smooth service and high guest satisfaction. This full‑time position reports to the Restaurant Manager and plays a key role in maintaining standards of cleanliness, hygiene, and food safety.

Key responsibilities

• Supervise front‑of‑house staff, monitor performance, and conduct pre‑shift briefings.
• Coordinate table assignments, reservations, and guest flow during service.
• Handle customer complaints promptly and ensure excellent service standards.
• Monitor staff attendance, grooming, and compliance with company policies.
• Maintain restaurant cleanliness, hygiene, and food safety at all times.
• Assist with inventory management, stock control, and ordering processes.
• Prepare operational reports and communicate issues to management.
• Support the Restaurant Manager in achieving sales, service, and operational targets.

Required profile

• Minimum HND qualification.
• At least 3 years of experience in a similar supervisory role within hospitality.
• Strong leadership and team‑motivation abilities.
• Excellent customer service orientation and ability to resolve guest issues.
• Attention to detail regarding attendance, grooming, and policy compliance.

Required skills