Head of Operations

About the role

MVG Entertainment Ltd is looking for a Head of Operations to design, build and continuously improve the company’s operating system. The role will drive execution, accountability and operational consistency across all departments, supporting the Founder & CEO in strategic decision‑making.

Key responsibilities

• Lead day‑to‑day operational execution across the organisation.
• Design, build and refine operational systems, workflows, SOPs, dashboards, reporting and documentation.
• Drive execution of artist development initiatives, music releases, marketing campaigns, creative productions, partnerships and strategic business projects.
• Facilitate cross‑functional collaboration among Artist Development, Creative, Marketing, Studio & Production, Finance, Legal, Distribution and external partners.
• Support evaluation, onboarding, budgeting and operational planning of prospective artist partnerships and campaigns, providing clear recommendations to the Founder & CEO.
• Build executive reporting, KPIs and dashboards to support decision‑making.
• Identify and remove operational bottlenecks while managing budgets, vendors and operational risk.
• Empower teams with visibility across projects, releases and strategic priorities.

Required profile

• Minimum 3 years of experience leading operations, business operations or project/program management.
• Proven track record of building systems that improve organisational performance.
• Experience leading cross‑functional teams in fast‑paced environments.
• Budget, vendor and operational planning expertise.
• Solid understanding of the music business, including artist development, distribution, release planning, publishing, marketing and label operations.
• Ability to anticipate problems, create clarity and drive decisive action.

Required skills