Head of Administration

About the role

The Head of Administration will provide strategic leadership and operational oversight for all administrative functions of the College across its member countries. Reporting to the Secretary‑General, this senior role ensures alignment with the institution’s strategic objectives, governance frameworks and regulatory requirements.

Key responsibilities

• Lead and coordinate all departments, aligning activities with the College’s strategic priorities.
• Support governance bodies by preparing reports, managing board documentation and following up on decisions.
• Oversee human‑resource functions including recruitment, onboarding, performance management, staff welfare and compliance with labour laws.
• Develop, implement and monitor institutional policies, SOPs and systems to improve efficiency and service quality.
• Manage financial operations such as budgeting, procurement, expenditure control, financial reporting and statutory compliance.
• Ensure effective internal and external communication and collaboration across offices and stakeholders.
• Plan and execute College events, Council sessions and professional examinations.
• Safeguard assets, oversee facilities and IT infrastructure, and ensure security of physical and digital resources.
• Drive adoption of digital tools, AI applications and technology‑enabled systems to modernise administration.
• Monitor regulatory compliance and act as the primary liaison between the Secretariat and the Secretary‑General on operational matters.

Required profile

• Master’s degree in Public Administration, Management, Business Administration, Education or a related field.
• Professional certification in Human Resources, Project Management or Governance (advantageous).
• Minimum of 8 years of senior‑level experience in administration, governance or related functions.
• Proven experience in managing multi‑country operations and large teams.
• Strong knowledge of labour laws, financial management and institutional governance.

Required skills