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This job expired on 29/09/2026. It no longer accepts applications.

Front Desk Officer

Queenest Recruitment & Support Agency · Lagos

🇬🇧 English

Job description

About the role

The Front Desk Officer will be the first point of contact for guests and visitors at our Marina location. You will ensure a welcoming atmosphere, handle inquiries and reservations, and support the smooth operation of the reception area.

Key responsibilities

  • Greet and attend to customers in a friendly, professional manner.
  • Manage incoming calls, messages, and walk‑in guests.
  • Handle customer inquiries, reservations, and complaints efficiently.
  • Coordinate table reservations and seating arrangements.
  • Process orders and payments when required.
  • Maintain accurate records of bookings and daily activities.
  • Assist with administrative and operational tasks as assigned.
  • Keep the reception and waiting area clean and presentable.
  • Collaborate with café staff to ensure excellent customer service.

Required profile

  • Minimum education: High School (S.S.C.E).
  • At least 2 years of experience in a similar front‑desk or customer‑service role.

Required skills

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    Published 2 months ago

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    Queenest Recruitment & Support Agency

    Lagos

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