Front Desk Officer

About the role

The Front Desk Officer will be the first point of contact for guests and visitors at Emglo Suites. You will ensure a welcoming atmosphere, manage visitor flow, and support daily office operations in a fast‑paced hospitality environment.

Key responsibilities

• Greet and direct guests and visitors with a professional and friendly demeanor.
• Maintain security logs, issue ID badges, and track entry/exit of all visitors.
• Answer incoming calls, take clear messages, and route calls to the appropriate staff.
• Provide basic information about the hotel, its location, and services.
• Receive, sort, and distribute mail and packages.
• Schedule meetings, manage calendars, and book conference rooms.
• Perform clerical tasks such as printing, copying, scanning, and data entry.
• Monitor office supplies and reorder when stock is low.

Required profile

• Minimum qualification of NCE (Nigeria Certificate in Education).
• Less than one year of experience in a similar front‑desk or administrative role.
• Strong communication skills and a courteous attitude.
• Ability to handle multiple tasks efficiently.

Required skills

• Basic telephone etiquette.
• Visitor log management.
• Mail handling and distribution.
• Scheduling and calendar coordination.
• Clerical support (printing, copying, scanning).

What we offer

• Competitive monthly salary ranging from NGN 70,000 to NGN 150,000.
• On‑site work in a vibrant hotel environment.
• Opportunities for training and career growth within the hospitality sector.