Front Desk Officer

About the role

We are looking for a Front Desk Officer to be the first point of contact for visitors, clients and staff at our Lagos office. The role combines reception duties with basic administrative support to ensure smooth daily operations.

Key responsibilities

• Greet and attend to visitors, clients, and staff in a courteous and professional manner
• Manage incoming calls, emails, and correspondence, directing them appropriately
• Maintain a clean, organized, and presentable reception area
• Schedule appointments, meetings, and conference room bookings
• Receive, sort, and distribute mail, deliveries, and packages
• Maintain visitor logs and ensure compliance with security protocols
• Provide basic information about the company’s services and route inquiries to relevant departments
• Assist with administrative tasks such as data entry, filing, and document management
• Coordinate with internal teams to ensure seamless communication and operations
• Monitor office supplies and request replenishment when necessary
• Support administrative functions as required

Required profile

• Minimum OND in Business Administration, Office Management, or a related field
• At least 12 months of experience as a Front Desk Officer or Receptionist
• Professional appearance and attitude
• Strong verbal and written communication skills
• Excellent interpersonal and customer service abilities
• Good organizational skills and attention to detail
• Reliable time management and problem‑solving capability

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Operation of office equipment such as printers and scanners