Client Service Executive

About the role

The Client Service Executive will act as the main liaison between our agency and assigned clients, ensuring seamless delivery of marketing and activation campaigns. This full‑time position is based in Lagos (Marina) and offers the opportunity to work across creative, strategy, procurement and operations teams.

Key responsibilities

• Serve as the primary contact for assigned clients and translate briefs into actionable plans.
• Lead campaign planning from briefing through execution, developing timelines, status reports and project updates.
• Coordinate closely with Creative, Strategy, Procurement and Operations to deliver projects on time, within budget and to quality standards.
• Build long‑term client relationships that generate repeat business and identify growth opportunities.
• Participate in pitch preparation, presentations and resolve client concerns while protecting agency interests.

Required profile

• Minimum 4 years of experience in Client Service or Account Management within experiential marketing, activation, BTL, events or integrated communications agencies.
• Proven track record managing brand activations and marketing campaigns.
• Strong stakeholder management, communication and project coordination abilities.
• Ability to work under tight deadlines.

Required skills

• Microsoft PowerPoint
• Microsoft Excel
• Microsoft Word