Account Manager – Sales & Client Relations

About the role

HFM is seeking a driven Account Manager to maximise sales opportunities and build lasting client relationships for its multi‑asset brokerage platform. The role involves converting prospects into active traders, guiding new clients through onboarding, and ensuring high levels of satisfaction.

Key responsibilities

• Identify and maximise all sales opportunities to achieve the highest possible deposits.
• Turn prospect leads into customers by actively managing the sales cycle.
• Present HFM’s products and services to prospective clients in an informative manner.
• Serve as the primary point of contact, handling inquiries, onboarding guidance and ongoing support.
• Maintain accurate data in internal systems and comply with AML/KYC procedures.

Required profile

• Minimum 3 years experience in a bank contact centre handling inbound and outbound calls and emails.
• Proven track record in up‑selling and cross‑selling financial services.
• Excellent verbal and written communication skills with a sales‑driven attitude.
• Familiarity with online trading platforms or financial markets.
• Eligibility to work legally in the country of employment.