Visa & Documentation Officer

About the role

The Visa & Documentation Officer will support clients by guiding them through visa requirements, preparing applications and ensuring all documentation is accurate and complete.

Key responsibilities

• Advise clients on visa requirements and application procedures.
• Review client documents for accuracy and completeness.
• Prepare and compile visa applications and supporting documents.
• Complete and submit visa application forms where required.
• Book visa appointments and track application progress.
• Liaise with embassies, visa application centres and relevant authorities.
• Maintain accurate records of client applications.
• Follow up on pending applications and provide updates to clients.
• Stay informed about changes in visa requirements and immigration procedures.
• Maintain strict confidentiality of client information and documents.

Required profile

• Minimum HND (Higher National Diploma) in any field.
• 1–2 years of experience in visa processing or travel documentation.
• Experience with visa consultancy or travel agency operations is an advantage.
• Immigration consultancy or IATA certification is a plus.

Required skills

What we offer

• Competitive monthly salary ranging from NGN 130,000 to NGN 160,000.