Telesales Specialist

About the role

Unateus is looking for a confident, persuasive, and results‑driven Telesales Specialist to engage prospective and existing customers, identify sales opportunities, close deals and increase customer value through effective upselling and cross‑selling.

Key responsibilities

• Make outbound calls to new and existing customers to generate sales.
• Respond to inbound leads and convert enquiries into paying customers.
• Identify opportunities to upsell customers to higher‑value products or packages.
• Cross‑sell relevant additional products based on customer needs.
• Clearly explain product features, benefits, pricing and value.
• Handle objections professionally and confidently.
• Maintain accurate records of calls, interactions and sales in the CRM or sales tracker.

Required profile

• Previous experience in telesales, inside sales, retail sales or a similar sales role.
• Proven ability to close sales and upsell customers.
• Excellent verbal communication and listening skills.
• Strong persuasion, negotiation and objection‑handling abilities.
• Target‑driven and able to work under performance expectations.

Required skills

• Experience using a CRM system.
• Familiarity with a sales tracking tool.