Systems Administrator / Cloud Operations Specialist

About the role

The Systems Administrator / Cloud Operations Specialist will ensure high availability, security and performance of Netcom Africa’s core server infrastructure and enterprise cloud backup environment. This role supports both on‑premise systems and cloud‑based data protection while collaborating closely with product development teams.

Key responsibilities

• Design, implement and continuously test disaster recovery (DR) and business continuity (BC) procedures to meet RTO and RPO targets.
• Manage the enterprise‑level cloud backup strategy, including configuration, monitoring, tuning and cost optimisation.
• Conduct regular audits of backup jobs, retention policies and security posture to ensure compliance with internal and industry standards.
• Administer, maintain and monitor physical and virtual servers across the organisation’s footprint.
• Apply operating‑system patches, remediate vulnerabilities and manage configuration for core services such as Active Directory, DNS, DHCP and file/print services.
• Analyse server performance metrics, diagnose complex faults and implement corrective actions to maximise uptime.
• Maintain up‑to‑date documentation for server configurations, maintenance logs and troubleshooting guides.

Required profile

• Proven experience designing and testing DR/BC solutions for critical business data.
• Demonstrated ability to manage enterprise cloud backup platforms and optimise related costs.
• Strong background in on‑premise server administration and virtualization technologies.

Required skills

• Cloud backup solutions (e.g., Veeam, Azure Backup)
• Disaster Recovery (DR) and Business Continuity (BC) planning
• Active Directory
• DNS
• DHCP
• Virtualisation platforms (e.g., VMware, Hyper‑V)
• System monitoring tools (e.g., Nagios, Zabbix)
• Patching and vulnerability remediation
• Configuration management