Regional Sales Analyst – East

About the role

The Regional Sales Analyst – East will support the General Manager of Regional Operations East by providing data‑driven insights that optimise sales performance across the region. You will be responsible for forecasting, performance tracking, and gap analysis to help the business achieve its revenue targets.

Key responsibilities

• Develop regional sales forecasts using subscription growth, churn rates and ARPU.
• Monitor sales performance against revenue targets, identify gaps and recommend corrective actions.
• Analyse site profitability by customer and ARPU segmentation.
• Evaluate cost structures of sales campaigns and customer acquisition.
• Track GC‑to‑MoMo wallet conversion ratios and device productivity for trade partners.
• Collaborate with cross‑functional teams to execute strategic initiatives.
• Design and maintain dashboards for metrics such as gross additions, churn, and ARPU.
• Conduct root‑cause analysis for under‑performing areas and propose solutions.
• Generate regular revenue reports and dashboards for business reviews.
• Monitor customer satisfaction (NPS, CSAT) and suggest improvement initiatives.

Required profile

• First degree in Economics, Business Administration, Actuarial Science or a related discipline.
• 3‑7 years of experience in data analytics, management or process management, preferably within a medium‑sized organisation.
• Experience in sales/marketing reporting or related functions.
• Telecom industry experience is an advantage.

Required skills

• Data Analytics
• Data Mining Tools