Operations Officer

About the role

We are looking for an Operations Officer to oversee and coordinate daily operational activities across all departments of our hotel in Abuja. The role ensures that policies are implemented, budgets are respected, and service standards are consistently met.

Key responsibilities

• Report on policy and procedure implementations.
• Plan and manage projects to support operational goals.
• Track operational costs and ensure expenditures stay within budget.
• Oversee the maintenance department and ensure timely completion of tasks.
• Ensure operational deadlines are met across the organization.
• Provide operational support to all departments.
• Conduct spot checks to verify staff performance and efficiency.
• Develop and monitor workplans for various initiatives.
• Provide overall oversight of all departments.

Required profile

• HND or B.Sc. degree in Business Administration or a related field.
• 3–5 years of relevant work experience.
• Extensive experience in hotel operations management or a similar role.

Required skills

• Proficiency with Microsoft Office Suite.
• Experience using G Suite.
• Familiarity with sales or hospitality management software.