Operations Officer

About the role

We are looking for an experienced Operations Officer to manage day‑to‑day business activities and ensure smooth coordination across Sales, Marketing and Administration. The role focuses on establishing efficient processes, monitoring performance and driving accountability to support growth.

Key responsibilities

• Oversee daily business operations to maintain efficiency and productivity.
• Coordinate workflow among Sales, Marketing and Administrative teams.
• Develop and implement operational processes, policies and SOPs.
• Monitor departmental performance and ensure timely execution of objectives.
• Lead, coach and provide performance feedback to team members.
• Facilitate communication and collaboration between departments.
• Track operational KPIs and prepare regular performance reports for management.
• Identify operational challenges and recommend practical solutions.
• Ensure compliance with company policies, procedures and quality standards.
• Support strategic initiatives and project execution.

Required profile

• Bachelor’s degree, OND or HND in Business Administration, Operations Management, Management or related field.
• 2–3 years of experience in operations, administration or business management.
• Strong leadership and people‑management abilities.
• Excellent organizational, problem‑solving and analytical skills.
• Effective communication and interpersonal skills.
• Ability to manage multiple priorities in a fast‑paced environment.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint

What we offer

• Competitive monthly salary of NGN 250,000 – 300,000.
• Full‑time, onsite position with standard working hours (8 AM – 5 PM).