Operations and Administrative Officer

About the role

GAIN is looking for an Operations and Administrative Officer to support its Nigeria country programme. The role ensures the smooth running of the country office, facilitates effective communication across teams, and oversees day‑to‑day administrative functions.

Key responsibilities

• Serve as focal point for all project‑related queries on administration and payments from implementing partners, service providers and government officials.
• Facilitate approvals for programme payments related to flights, accommodation and events.
• Organise domestic and international travel logistics, including flights, visas, hotel accommodation and meeting schedules.
• Work closely with the Project Officer to ensure operational support for the WFP project.
• Coordinate project‑related procurements with the Procurement Team to ensure timely initiation and completion.
• Conduct hotel and venue assessments with the Security Manager to ensure compliance with GAIN standards and value for money.
• Maintain an organised electronic filing system for operations, payment and procurement documents.
• Identify administrative and operational gaps and deliver regular training to address them.
• Collaborate with the IT team to ensure office IT systems function efficiently and maintain paper and electronic filing systems.
• Act as the first point of contact for local service providers and maintain good communication.
• Coordinate weekly country office meetings and take minutes.
• Safeguard and manage the office inventory and assets system.
• Ensure compliance with quality standards for office management, travel and general administration.
• Support State Finance and Admin Assistants to ensure smooth operations across state offices.

Required profile

• Proven experience in programme operations and office administration.
• Ability to coordinate administrative processes that support efficient functioning of a country office.
• Strong organisational and stakeholder‑management skills.
• Experience managing service providers, processing payments and raising purchase orders.
• Ability to work closely with finance and admin teams across multiple locations.

Required skills