Laboratory Quality Officer

About the role

The Institute of Genomics and Global Health is seeking a Laboratory Quality Officer to lead the design, implementation and continuous improvement of its Quality Management System (QMS) in line with ISO/IEC 17025. The role ensures accreditation readiness, data integrity and regulatory compliance across all laboratory operations.

Key responsibilities

• Develop, implement and maintain the QMS according to ISO/IEC 17025 standards.
• Create, update and control all quality policies, procedures, SOPs and records.
• Coordinate management reviews and drive corrective and preventive actions (CAPA).
• Lead internal and external audit preparation, act as primary liaison with accreditation bodies.
• Monitor compliance with donor and regulatory requirements.
• Oversee document control, versioning and record‑retention systems.
• Train laboratory staff on QMS processes, ISO requirements and good laboratory practices.
• Support equipment calibration, qualification and method validation activities.
• Identify risks, conduct root‑cause analyses and implement continuous‑improvement initiatives.

Required profile

• Bachelor’s degree in Laboratory Science, Chemistry, Biology or a related discipline.
• Minimum five years of experience in quality management within a testing or calibration laboratory.
• Demonstrated experience with ISO/IEC 17025 accreditation processes.
• Strong knowledge of CAPA, internal auditing and risk‑based thinking.
• Proven ability to lead training and capacity‑building programmes.

Required skills

• ISO/IEC 17025 implementation
• Quality Management System (QMS) development
• Internal auditing
• Corrective and Preventive Action (CAPA) management
• Laboratory method validation and equipment calibration
• Document control systems
• Risk management and root‑cause analysis