Insurance Agency Office Manager

About the role

Riskgator Ltd is a fast‑growing insurance agency seeking a proactive Office Manager to own daily operations, support the sales team, and improve overall efficiency. This role is central to scaling the business and ensuring smooth client experiences.

Key responsibilities

• Oversee day‑to‑day office activities and maintain organized systems.
• Assist the sales team with client onboarding, documentation, and follow‑ups.
• Track policy issuance, renewals, and maintain accurate client records.
• Manage customer service processes and resolve escalated issues.
• Monitor payments, commissions, and basic financial records.
• Coordinate with internal teams and external partners to ensure seamless service delivery.

Required profile

• Highly organized and detail‑oriented.
• Proactive with the ability to work independently.
• Strong communicator with excellent interpersonal skills.
• Comfortable in a small, fast‑growing team environment.
• Ability to multitask and prioritize effectively.

Required skills

What we offer

• Opportunity to influence operations and work closely with leadership.
• Dynamic and supportive work environment.
• Competitive compensation.
• Potential for growth as the business expands.