Front Desk Officer

About the role

Talaxis Consulting Enterprises is seeking a proactive Front Desk Officer to be the first point of contact for visitors and clients at its Marina office in Lagos. The role combines reception duties with basic administrative support, ensuring a welcoming environment and smooth office operations. The successful candidate will manage communications, maintain the reception area, and assist with day‑to‑day clerical tasks.

Key responsibilities

• Welcome and attend to visitors, clients, and guests courteously.
• Answer, screen, and direct incoming phone calls.
• Manage incoming and outgoing correspondence, including emails, letters, and courier deliveries.
• Keep the reception area clean, organized, and presentable at all times.
• Schedule appointments and manage meeting‑room bookings.
• Maintain visitor logs and enforce security sign‑in procedures.
• Provide administrative support such as filing, data entry, photocopying, and document management.
• Coordinate office supplies and monitor inventory levels.
• Respond promptly to customer inquiries and route them to appropriate departments.
• Perform other administrative duties as assigned by management.

Required profile

• Minimum 1 year experience in front desk, receptionist, customer service, or administrative role.
• OND (Ordinary National Diploma) in any discipline.
• Excellent verbal and written communication skills.
• Professional appearance and positive attitude.
• Strong interpersonal and customer service abilities.
• Good organizational and multitasking capabilities.
• Ability to work independently while maintaining confidentiality.
• Immediate availability for resumption.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Outlook.