Front Desk Officer

About the role

The Front Desk Officer will be the first point of contact for clients, visitors, and business partners at GestPoint Nigeria Limited. This role combines customer service excellence with administrative support to ensure smooth daily operations in a busy real‑estate office.

Key responsibilities

• Greet and assist clients, visitors, and partners in a professional manner.
• Answer, screen, and direct incoming calls and emails.
• Manage appointments, meetings, and maintain the office calendar.
• Keep the reception area organized and presentable.
• Provide accurate information about the company’s services and properties.
• Receive, record, and distribute mail and deliveries.
• Update client records and office databases.
• Support the Sales and Management teams with administrative tasks.
• Monitor office supplies and trigger replenishment when needed.
• Assist with client follow‑ups and other duties as assigned.

Required profile

• OND, HND or Bachelor’s degree in Business Administration, Mass Communication, Office Technology or related field.
• At least one year of experience in a front‑desk, customer service, or administrative role.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer‑service orientation.
• Professional appearance and a positive attitude.
• Experience in the real‑estate sector is a plus.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

What we offer

• Commission of 10% on personally generated property sales.
• Opportunities for career growth and professional development.
• A supportive and professional work environment.
• Competitive monthly salary ranging from NGN 70,000 to NGN 150,000.