Front Desk Officer

About the role

The Front Desk Officer will be the first point of contact for visitors and callers, ensuring a welcoming and professional atmosphere at the reception area. This full‑time role combines customer service, basic administrative duties, and support for internal coordination.

Key responsibilities

• Greet and attend to walk‑in customers and visitors warmly.
• Answer and route incoming calls professionally.
• Maintain a clean, organized, and welcoming front‑desk area.
• Provide basic administrative support, including data entry and record‑keeping.
• Manage customer inquiries and supply accurate information about the brand.
• Support appointment scheduling, event coordination, and internal communications.
• Monitor front‑office supplies and ensure timely replenishment.
• Represent the brand courteously and professionally at all times.

Required profile

• Minimum OND / NCE / HND in any discipline.
• Previous front‑desk or customer‑facing experience is an advantage.
• Excellent verbal and written communication skills.
• Strong interpersonal and multitasking abilities.
• A well‑presented, friendly, proactive, and dependable individual.
• Ability to handle tasks efficiently in a fast‑paced environment.

Required skills

• Proficiency with Microsoft Office Suite and basic digital tools.