Digital Communication Assistant

About the role

The Communications Assistant supports the organization's visibility, digital outreach and communication strategy by creating and distributing content, managing social media channels and documenting programmes and events. It is designed as an entry-level opportunity for people with zero to two years of experience who want to start a career in nonprofit communications.

Key responsibilities

• Create and publish content for social media, the website, newsletters and other platforms, including updates, programme highlights, success stories, press releases and advisories.
• Help manage the social media and communications scheduling calendar and track engagement, comments and online discussions.
• Document workshops, trainings and conferences through photography, videography, interviews and written summaries.
• Design flyers, graphics, presentations and event materials using tools such as Canva.
• Gather programme data, images, testimonials and statistics for reporting and communication.
• Prepare assets for advocacy campaigns, events and announcements, and help generate visibility and communications reports with basic social media analytics.
• Curate a digital library of photos, videos and publications, and track media coverage and mentions.
• Work with programme teams to find stories and achievements, and ensure outputs meet brand guidelines.
• Keep up with digital communication trends and tools, and carry out other tasks as directed.

Required profile

• Strong writing and verbal communication skills, with attention to detail and creativity.
• Passion for social impact and development initiatives.
• Entry-level experience, typically 0 to 2 years in a relevant field.
• Ability to document events and work collaboratively with programme teams and stakeholders.

Required skills

• Familiarity with social media management.
• Basic design tools such as Canva.
• Photography, videography and reporting.