Data Entry Officer – Owerri (Imo)

About the role

Moniepoint Inc. is seeking a Data Entry Officer to support its onboarding team in Owerri, Imo State. The role focuses on accurately entering and maintaining merchant data within the Moniebook platform, ensuring a smooth go‑live experience for retail customers.

Key responsibilities

• Input, update and maintain merchant information, including product catalogs, SKUs, pricing, inventory levels and customer profiles.
• Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload.
• Prepare merchant accounts ahead of onboarding by populating required product, inventory and configuration data within agreed timelines.
• Review merchant‑submitted data templates for errors or missing fields and follow up to resolve gaps.
• Conduct data quality checks to identify and correct errors, duplicates or outdated records.
• Cross‑reference data across spreadsheets, CRM and POS backend to ensure consistency.
• Maintain accurate logs of data entry activities, import records and correction history.
• Document common errors and contribute to a shared knowledge base.
• Support ad‑hoc data requests from Onboarding Specialists, Account Managers and Support teams.

Required profile

• Detail‑oriented with a strong focus on data accuracy.
• Ability to meet tight onboarding timelines.
• Comfortable working in an outsourced and hybrid environment.

Required skills

• Proficiency in handling spreadsheets and CSV file imports.
• Experience with CRM systems.
• Familiarity with POS backend data structures.