Customer Service Representative – Full‑time
Jobfishers · Lagos
Job description
About the role
We are looking for a friendly and professional Customer Service Representative to join our team in Adeniyi Jones, Ikeja. The successful candidate will attend to customer inquiries, resolve complaints, provide accurate information about our services, and ensure customers have a pleasant experience.
Key responsibilities
- Attend to customers through phone calls, messages, and in person.
- Respond to inquiries and resolve customer complaints promptly.
- Provide information about the organization's products and services.
- Maintain accurate customer records.
- Work closely with other team members to ensure excellent customer service.
- Handle customer feedback professionally.
Required profile
- Previous customer service experience is an advantage.
- Excellent communication and interpersonal skills.
- Good problem‑solving and organizational skills.
- Basic computer knowledge.
- Ability to work in a fast‑paced environment.
- Positive attitude and customer‑focused mindset.
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Published 1 hour ago
Expires 1 month from now
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Jobfishers
Lagos