Credit Specialist

About the role

KingMakers, a digital entertainment group backed by MultiChoice Group, is hiring a Credit Specialist. The role administers and monitors credit extended to agents across the agency network, ensuring appropriate allocation, timely recovery and compliance with credit policies. It calls for strong data tracking and analytical skills to identify risks, improve repayment performance and support credit decisions while minimising disruption to agent trading.

Key responsibilities

• Credit assessment and allocation: assess agents' creditworthiness using trading performance, repayment history, existing liabilities and eligibility criteria, ensure allocations comply with approved limits and document them, and monitor credit utilisation to flag irregularities.
• Credit monitoring and recovery: follow up on outstanding balances and overdue liabilities, escalate persistent defaults and significant exposures, and track recovery actions and recurring defaults.
• Blocked account management: track blocked accounts, especially Business Partner-owned shops, engage partners to resolve liabilities, verify payments and coordinate reactivation.
• Credit control and compliance: ensure transactions comply with policies, escalate irregular transactions and unauthorised funding, maintain audit trails and support credit restrictions.
• Reconciliation and account support: reconcile disbursements, repayments, deductions and balances, investigate discrepancies, communicate credit decisions and restrictions, and work with Regional Sales Managers to resolve issues affecting agent productivity.
• Data analysis and reporting: prepare daily, weekly and monthly reports on disbursements, liabilities, recoveries and overdue balances, use Excel to clean, validate and analyse credit and trading data, and recommend improvements.

What we offer

• Up to 25 days annual leave plus public holidays.
• 13th-month cheque paid in December.
• Company-provided health insurance for you, your spouse and up to 4 children, and life insurance under company policy.
• Pension contributions in line with Nigerian regulations.
• Free daily lunch and company-arranged transport to and from the office.
• Hybrid working: 3 days in office and 2 days remote per week, plus up to 10 days a year working remotely from anywhere.
• Discretionary bonus depending on onboarding cycle and start date.