Clients and Operations Analyst

About the role

The Clients and Operations Analyst will support client relationships and daily operational tasks while contributing to digital marketing activities. This entry‑level position works closely with the CEO and internal teams to ensure smooth project delivery and brand visibility.

Key responsibilities

• Assist in managing client communications, maintaining organized records of interactions, briefs, and follow‑ups.
• Provide documentation, administrative, and operational support for ongoing client projects.
• Create and schedule social media content across platforms; support Facebook/Meta Ads campaigns and track performance.
• Monitor engagement analytics, compile weekly reports, and research industry trends.
• Research and identify potential clients using LinkedIn, business directories, and other online tools; maintain a simple lead pipeline.
• Draft introductory emails, catalogues, and marketing materials; help book meetings and follow up with warm leads.
• Track competitor activities, analyze market trends, and contribute insights to marketing strategy.
• Collaborate with the CEO and internal teams on campaign execution, content generation, and proposal preparation.

Required profile

• Recent graduate or early‑career professional in Marketing.
• No prior experience required.

Required skills

• Facebook/Meta Ads campaign management.
• LinkedIn lead research.
• Social media content creation and scheduling.
• Basic analytics and reporting.