Business Development & Operations Manager – Car Wash

About the role

We are seeking a proactive Business Development & Operations Manager to lead our car‑wash and detailing centre in Lagos. The role combines day‑to‑day operational oversight with strategic initiatives aimed at increasing sales and enhancing customer experience.

Key responsibilities

• Supervise daily car‑wash operations, ensuring high‑quality service delivery and cleanliness.
• Monitor staff attendance, performance, and provide coaching as needed.
• Handle customer complaints professionally and maintain strong client relationships.
• Develop and execute sales‑growth strategies, including partnerships with estates, businesses and ride‑hailing drivers.
• Plan and run promotional campaigns, loyalty programmes and manage WhatsApp and social‑media marketing.
• Maintain accurate daily sales, expense records and inventory levels.
• Prepare weekly operational reports and ensure proper cash handling.

Required profile

• Minimum OND qualification and residence near Ojo, Lagos.
• Previous experience in operations, hospitality, customer service or business management.
• Strong communication, leadership and problem‑solving abilities.
• Trustworthy, proactive, result‑oriented and able to work under pressure.

Required skills

• WhatsApp Business
• Social media marketing

What we offer

• Competitive basic salary of 80,000 NGN plus performance‑based incentives.
• Opportunities for career growth within a friendly work environment.