Administrative Officer

About the role

The Administrative Officer will oversee daily office administration and support the managing director and senior management of a travel services firm. This role ensures smooth office operations, accurate record‑keeping, and effective communication between staff and management.

Key responsibilities

• Manage and coordinate daily administrative activities, including filing systems for company, employee, and client documents.
• Handle official correspondence, prepare reports, schedule meetings, record minutes and follow up on action items.
• Monitor office supplies, equipment and general office needs to maintain uninterrupted business operations.
• Support HR functions: maintain confidential employee records, assist in recruitment, onboarding, attendance monitoring, performance evaluations and staff training.
• Act as a communication link between management and employees, promote a positive work environment and address employee concerns.
• Provide administrative assistance to the managing director, prepare summaries and updates for decision‑making, and recommend process improvements.

Required profile

• Entry‑level qualification with up to 24 months of relevant experience.
• Ability to maintain confidentiality of sensitive information.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.

Required skills