Administrative & HMO Officer

About the role

The Administrative & HMO Officer will serve as the primary liaison between Twins Clinic and Hospital and health insurance providers (HMOs). This role ensures that patients covered by HMO plans receive seamless care while maintaining accurate records and compliance with regulations.

Key responsibilities

• Build and maintain strong relationships with HMOs and health insurance providers.
• Verify patient eligibility and obtain pre‑authorizations or approvals for services.
• Ensure proper documentation and billing procedures for HMO patients.
• Maintain accurate records of patient information, medical histories, and treatments.
• Explain HMO benefits, eligibility criteria, and enrollment procedures to patients.
• Perform administrative duties such as preparing work schedules, updating databases, and handling correspondence.
• Ensure compliance with national guidelines, regulations, and departmental policies.

Required profile

• Minimum HND in any field of study.
• No prior experience required; entry‑level candidates are welcome.
• Strong interpersonal and communication skills.
• Attention to detail and ability to manage multiple tasks.

Required skills

• Proficiency with basic office equipment (computer, phone, etc.).

What we offer

• Full‑time employment with a competitive monthly salary.
• Opportunity to gain experience in healthcare administration.
• Supportive work environment within a reputable clinic and hospital.