Travel and Tour Consultant

About the role

We are looking for a proactive Travel and Tour Consultant to join our team in Lagos. You will guide clients through every step of their journey, from visa processing to booking flights, hotels, and tours, ensuring a seamless travel experience.

Key responsibilities

• Research destinations, visa requirements, costs, weather, customs and provide accurate information to clients.
• Promote visa packages and other travel services, converting enquiries into sales.
• Advise clients on suitable travel options based on history, budget, dates and preferences.
• Prepare and deliver brochures, guides, maps and other travel documentation.
• Handle complaints, refunds and unforeseen issues, maintaining high customer satisfaction.
• Organise complete travel itineraries, including visa processing, flight tickets, accommodation and activities.
• Maintain confidential electronic records of client information and travel documents.
• Achieve revenue and profit targets while nurturing long‑term client relationships.

Required profile

• Minimum HND (or equivalent) in any field.
• At least 3 years of proven experience as a Travel and Tour Consultant.
• Strong knowledge of visa processing for multiple destinations.
• Excellent sales and customer‑service orientation.

Required skills

• Proficiency with a Global Distribution System (GDS) such as Amadeus, Sabre or Galileo.

What we offer

• Competitive monthly salary ranging from NGN 250,000 to NGN 400,000.
• Opportunities for professional development and travel industry seminars.
• Dynamic work environment in a growing travel agency.