Sales Coordinator – Restaurant & Delivery Operations
J-Six Group · Lagos
Job description
About the role
The Sales Coordinator will oversee daily sales operations, manage order processing and coordinate delivery logistics for J‑Six Group’s restaurant outlets in Lagos.
Key responsibilities
- Coordinate daily sales operations and process customer orders from J‑Six2u direct channels, online portal, and aggregators such as Chowdeck and Glovo.
- Supervise order flow from receipt to fulfillment, assigning delivery routes to internal riders to optimise cost.
- Liaise with restaurant supervisors, dispatch team and cashiers to ensure timely delivery and reconcile POS, cash‑on‑delivery and digital receipts.
- Work with kitchen staff using Product Transfer Notes to verify packaged meals match order tickets and brand standards.
- Monitor product availability, communicate replenishment needs and maintain accurate sales records and reports.
- Resolve customer enquiries and complaints promptly while ensuring compliance with operational procedures.
Required profile
- HND or BSc in Administration, Marketing, Hospitality Management or related field.
- 2–3 years experience in QSR operations, logistics management or customer service coordination.
- Ability to remain composed and coordinate dispatch operations under peak‑period pressure.
- Residence around the Ijora axis.
Required skills
- Functional literacy in digital POS backend systems.
- Experience with delivery tracker applications.
- Basic Microsoft Excel data‑entry skills.
- Instant‑messaging group management.
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Published 4 days ago
Expires 1 month from now
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J-Six Group
Lagos
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