Operations Officer (ICU)

About the role

JoyBridge HR Solutions is recruiting a full-time Operations Officer (ICU) in Yaba, Lagos State. The role supports the operational and financial performance of Intensive Care Unit activities by monitoring patient billing, revenue, service expenses, essential stock availability and outstanding operational issues. It suits detail-oriented, proactive candidates with numerical accuracy and the ability to coordinate across departments.

Key responsibilities

• Monitor major service expenses, compare ICU revenue with operating costs, spot unusual expenditure and recommend ways to reduce wastage.
• Review daily patient bills for accuracy, track deposits and outstanding balances, reconcile bills and payments and support revenue reporting.
• Work with pharmacy, clinical, administrative, client service and finance teams, follow up on operational gaps and give management timely updates.
• Monitor essential medications, consumables and supplies, report stock shortages, wastage and discrepancies, and follow up on supply issues.
• Maintain basic records of patient activities, admissions and discharges, services rendered, and prepare weekly and monthly operational reports.
• Follow up on equipment faults and maintenance, track delayed deliveries and escalate unresolved issues.

Required profile

• Detail-oriented and proactive, with strong follow-up and organisational abilities.
• Good communication and coordination skills and the ability to work with different departments.
• Ability to review financial figures and identify discrepancies.

Required skills

• Basic proficiency in Microsoft Excel or Google Sheets.
• Ability to prepare simple operational and financial reports.

Candidates apply by sending their CV to the recruiter's email, using "Operations Officer, ICU" as the subject line; the application deadline is 30 November 2026.