Medical Records Officer

About the role

The Medical Records Officer is responsible for creating, organizing, and maintaining patient medical records in compliance with established procedures and regulatory standards. This role ensures the accuracy, confidentiality, and timely availability of health information for clinical and administrative use.

Key responsibilities

• Create, organize, update and archive both electronic and physical patient records while ensuring data integrity.
• Process requests for medical records, adhering to confidentiality and data protection regulations.
• Manage Electronic Health Record (EHR) systems and support clinicians by providing timely access to records during consultations.
• Conduct data entry, record audits, quality checks and generate periodic reports and statistical data.
• Monitor record retention, storage and disposal practices in line with legal and organizational policies.
• Assist in the implementation and continuous improvement of records management procedures.

Required profile

• Bachelor’s degree or HND in Health Information Management, Medical Records Technology or a related field; professional certification is a plus.
• Minimum 2‑3 years of experience in medical records or health information management, preferably with EMR/EHR systems.
• Strong attention to detail, commitment to confidentiality, and ability to work collaboratively with healthcare teams.

Required skills

• Medical Records Management and knowledge of records retention policies.
• Proficiency with Electronic Health Record (EHR) and Electronic Medical Record (EMR) systems.
• Data entry, validation, and report generation.
• Document control, filing, indexing and archiving.
• Understanding of healthcare regulations and data protection standards.
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Operation of laboratory equipment and microscopic analysis.
• Implementation of quality control measures.