Lead, Compliance Quality Assurance

About the role

As the Lead, Compliance Quality Assurance you will be the tactical backbone of Moniepoint’s quality assessment framework. You will drive day‑to‑day operations of the QA Assessor team, turning quality assurance into a catalyst for operational excellence across KYC, AML, LEA, transaction monitoring and fraud functions.

Key responsibilities

• Supervise, train and manage QA Assessors, ensuring consistent grading through regular file calibration exercises.
• Lead secondary review across the six pillars (AML/Transaction Monitoring, Regulatory Control/LEA, Forensic Fraud) to identify accuracy, speed and compliance gaps.
• Maintain a centralized Compliance Defect Log and provide weekly actionable feedback to operational Team Leads.
• Perform deep‑dive analyses on compliance misses, distinguishing system threshold errors from investigator oversight and recommending process adjustments.
• Assist in coordinating internal and external audits by supplying evidence of QA testing integrity.

Required profile

• 2–4 years progressive experience in Compliance QA, Financial Crime Investigation or EDD/CDD within FinTech or commercial banking.
• At least 2 years in a supervisory or team‑lead capacity.
• Bachelor’s degree in Law, Finance, Business Administration or related field.

Required skills

• Advanced proficiency with compliance tools and data analysis using SQL.
• Strong Excel skills for data manipulation and reporting.

What we offer

• Competitive compensation and benefits.
• Fully remote work culture.
• Opportunities for professional development and career growth.