Front Desk Officer

About the role

We are seeking a professional, courteous, and well‑organized Front Desk Officer to serve as the first point of contact for the company. The role involves managing reception activities, attending to clients and visitors, handling inquiries, and providing administrative support to ensure smooth day‑to‑day office operations.

Key responsibilities

• Welcome and attend to clients, visitors, and business partners professionally.
• Receive and direct incoming calls, messages, and inquiries to the appropriate personnel.
• Respond to basic client inquiries and provide accurate information about the company’s services and properties.
• Receive and manage incoming and outgoing correspondence, documents, and packages.
• Provide administrative and clerical support to the team.
• Assist with property‑related inquiries and direct prospective clients to the appropriate sales or property personnel.

Required profile

• HND/Bachelor’s Degree in Business Administration, Mass Communication, Estate Management, or a related field.
• 1–2 years of experience in a front desk, customer service, administrative, or similar role.
• Previous experience in real estate or a related service industry is an advantage.
• Excellent verbal and written communication skills.
• Good customer service and interpersonal skills.
• Strong organizational and multitasking abilities.