Front Desk Officer

About the role

The Front Desk Officer will be the first point of contact for clients and visitors at Bravies Homz, ensuring a professional and welcoming experience. This role supports the sales and administration teams by handling communications, scheduling, and record‑keeping.

Key responsibilities

• Welcome and attend to clients and visitors professionally.
• Handle calls, messages, enquiries, and correspondence.
• Receive, record, and follow up on prospective client leads.
• Provide basic information about the company’s properties and services.
• Schedule client appointments and property inspections.
• Maintain accurate client and visitor records.
• Direct enquiries to the appropriate BDE or department.
• Support the Sales and Administration teams with relevant tasks.
• Maintain a professional and organized reception area.

Required profile

• HND/Bachelor’s Degree in a relevant field.
• Previous experience in Front Desk, Customer Service, Administration, or a similar role.
• Excellent communication and interpersonal skills.
• Professional appearance and attitude.
• Good organizational and record‑keeping skills.
• Basic computer skills.
• Real estate experience is an advantage.