Front Desk & Customer Care Executive
Eris Creative Studio · Lagos
Job description
About the role
Eris Creative Studio, a photography and content studio in Lagos, is looking for a Front Desk & Customer Care Executive to be the first point of contact for clients and manage studio bookings. You will ensure smooth communication and exceptional service throughout the customer journey.
Key responsibilities
- Welcome customers and visitors, responding promptly to calls, emails, WhatsApp and social media enquiries.
- Schedule photography sessions and studio rentals, and follow up with leads and existing clients.
- Process invoices, receipts and bookings while maintaining client records and databases.
- Deliver exceptional customer service before, during, and after each booking.
Required profile
- Must live in Yaba or its environs.
- Strong organisational and multitasking abilities.
- Excellent communication and interpersonal skills.
Required skills
- Proficiency in Microsoft Office.
- Proficiency in Google Workspace.
- Experience using social media platforms.
- Experience with WhatsApp Business.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Nigeria.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 4 days ago
Expires 1 month from now
16 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Eris Creative Studio
Lagos