Front Desk & Administrative Officer

About the role

The Front Desk & Administrative Officer will be the first point of contact for visitors and callers, ensuring a professional and courteous experience. This role supports the smooth operation of the office by handling a wide range of administrative tasks and coordinating with internal and external stakeholders.

Key responsibilities

• Manage the reception area, greet visitors, and direct them to the appropriate staff.
• Answer, screen, and forward telephone calls while handling routine enquiries.
• Receive, sort, and distribute correspondence and maintain accurate records.
• Prepare documents, file, scan, photocopy and organise administrative information.
• Schedule meetings, maintain calendars, coordinate meeting rooms and support internal and external meetings.
• Monitor office supplies, stationery and coordinate replenishment.
• Liaise with vendors, service providers and building management to ensure office functionality.
• Handle confidential information with discretion and uphold professional standards.

Required profile

• First degree from a recognised university.
• 1‑3 years of experience in front‑desk, administrative or customer‑service roles.
• Confident, articulate and comfortable interacting with clients, senior professionals and visitors.
• Polished professional appearance.
• Proficiency with standard office software and digital tools.
• Strong written and verbal communication skills.
• Attention to detail, reliability and ability to manage multiple tasks.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook