Front Desk / Admin Operations Officer

About the role

We are seeking a Front Desk/Admin Operations Officer to manage the reception area and support daily office functions at Swift Consulting in Lagos. The role involves greeting visitors, handling communications, and providing administrative assistance to architects and management.

Key responsibilities

• Welcome and attend to clients, visitors, and guests professionally.
• Manage incoming calls, emails, correspondence, and general enquiries.
• Maintain an organized and professional reception area and office environment.
• Schedule meetings, appointments, and coordinate calendars as needed.
• Provide administrative support to architects, management, and other team members.
• Prepare, organize, and maintain company documents, records, and files.
• Handle incoming and outgoing correspondence and deliveries.
• Assist with coordination of meetings, presentations, and office activities.
• Monitor office supplies and coordinate replenishment.
• Liaise with vendors, service providers, clients, and external contacts.

Required profile

• Bachelor’s Degree/HND in Business Administration, Office Administration, Management, or a related field.
• 2–4 years of experience in front desk, administrative, or office operations roles.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational and multitasking abilities.
• Professional appearance and good telephone etiquette.
• Ability to handle confidential information with discretion.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Outlook.