Executive Assistant – Hospitality & Retail

About the role

We are looking for a highly organized, proactive Executive Assistant to support the CEO across several businesses, including a retail and café operation, a boutique hotel and restaurant, and other ventures. The role demands strict confidentiality, the ability to juggle competing priorities, and a knack for anticipating the executive’s needs.

Key responsibilities

• Manage the CEO’s calendar, appointments, meetings, and daily schedule across multiple entities.
• Coordinate internal and external meetings, prepare agendas, record minutes, and follow up on action items.
• Prioritize incoming requests, correspondence, and communications, ensuring urgent matters receive immediate attention.
• Screen phone calls, emails, and other communications on behalf of the CEO.
• Draft, proofread, and prepare professional emails, reports, presentations, letters, and other business documents.
• Arrange travel, accommodation, transportation, and detailed itineraries for business trips.
• Act as the primary point of contact between the CEO and internal teams, clients, vendors, and partners.
• Monitor ongoing projects across the CEO’s businesses and follow up with department heads to ensure timely execution.
• Assist in tracking business priorities, ensuring deliverables are completed as scheduled.
• Organize executive, management, and strategic planning meetings and maintain accurate confidential records.

Required profile

• Bachelor’s degree in Business Administration, Management, Communications, or a related field.
• 2–4 years of experience as an Executive Assistant supporting a CEO, Managing Director, Founder, or other C‑suite executive.
• Experience supporting executives who oversee multiple businesses or business units is highly preferred.
• Previous experience in hospitality, retail, real estate, or fast‑paced professional services is an advantage.
• Strong organizational, time‑management, and project‑coordination abilities.
• High level of professionalism, integrity, and discretion when handling confidential information.

Required skills

• Advanced proficiency in Microsoft Office Suite.
• Advanced proficiency in Google Workspace.
• Experience with virtual collaboration tools (e.g., video‑conferencing platforms).