Customer Service Officer
FMR Agency · Lagos
Job description
About the role
The Customer Service Officer will handle enquiries across multiple channels, build relationships with prospects and convert leads into paying customers for a hospitality agency in Lagos.
Key responsibilities
- Respond promptly to customer enquiries from social media, WhatsApp, calls and other channels.
- Follow up on leads generated through the company’s social media platforms and convert them into paying customers.
- Build and maintain good relationships with existing and potential customers.
Required profile
- Minimum OND in any relevant field.
- Previous experience in customer service, sales or lead conversion is an advantage.
- Willingness to respond to customer enquiries during weekends when required.
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Published 14 hours ago
Expires 1 month from now
6 views · 0 interested
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FMR Agency
Lagos