Customer Service Manager
Ultraceeti Africa · Lagos
Job description
Key responsibilities
- Ensure every customer who places an order receives a follow‑up call within 6–12 hours of purchase.
- Confirm order details, answer questions, and provide relevant information regarding the customer's order.
- Maintain consistent communication with customers throughout the order and delivery process.
- Proactively contact customers when there are delivery delays, changes, or other service issues.
Required profile
- Minimum of 2 years of relevant experience.
- Minimum of a degree in a related field.
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Published 13 hours ago
Expires 1 month from now
5 views · 0 interested
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Ultraceeti Africa
Lagos