Customer Relations Officer
O.Peenice Adio Global Enterprise · Lagos
Job description
About the role
We are seeking a friendly, proactive, and customer‑focused Customer Relations Officer to handle enquiries, nurture relationships, and ensure a positive experience for our clients.
Key responsibilities
- Respond to customer enquiries via phone, WhatsApp, social media, and other channels.
- Follow up with customers and potential customers.
- Build and maintain strong customer relationships.
- Maintain records of customer interactions and follow‑up.
- Encourage customer retention and repeat engagement.
- Gather customer feedback and share insights with management.
Required profile
- HND/Bachelor’s degree in any relevant field.
- 0‑1 year of experience in customer service, sales, or a related role.
- Excellent communication and interpersonal skills.
- Friendly, patient, and professional attitude.
- Proficient with WhatsApp, social media, and digital communication tools.
- Strong organizational and follow‑up abilities.
- Residency in Lagos State.
- Ability to work independently and as part of a team.
Required skills
- Social media platforms
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Published 10 hours ago
Expires 1 month from now
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O.Peenice Adio Global Enterprise
Lagos
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