Business Support Assistant

About the role

The Business Support Assistant will provide comprehensive administrative and operational support to senior executives within a hospitality environment. This role ensures smooth daily operations, effective communication, and accurate record‑keeping.

Key responsibilities

• Manage the executive's calendar, appointments, and meetings.
• Coordinate daily operations and follow up on assigned tasks.
• Prepare reports, correspondence, presentations, and business documents.
• Maintain organized digital and physical records.
• Respond professionally to emails, phone calls, and customer inquiries.
• Assist with guest bookings and customer service when required.
• Coordinate procurement and monitor inventory.
• Liaise with vendors, contractors, and service providers.
• Track maintenance requests and ensure timely resolution.
• Support social media coordination and basic digital marketing activities.
• Conduct research and prepare weekly operational reports.
• Perform other administrative and executive support duties as assigned.

Required profile

• A minimum of a degree in a related field.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Required skills